Terms & Conditions
Welcome to Flowertivity. By accessing or purchasing from our website, you agree to the following terms.
Product Information
We strive to display product descriptions, colors, and images as accurately as possible. However, slight variations may occur due to:
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Handmade production processes
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Natural materials
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Screen display differences
Pricing
All prices listed on the website are in USD and are subject to change without notice.
Order Acceptance
Flowertivity reserves the right to accept or decline any order at our discretion.
In the event an order cannot be fulfilled, the customer will be notified and refunded if payment has already been processed.
Exchanges
Flowertivity does not accept returns or refunds.
Exchanges are only offered for defective items reported within 24 hours of delivery. Please refer to our Return & Exchange Policy for details.
Intellectual Property
All content on this website including images, text, graphics, and branding is the property of Flowertivity and may not be reproduced without written permission.
Limitation of Liability
Flowertivity shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Contact
For questions about these Terms & Conditions, please contact:
Flowertivity Customer Support
📧 info@flowertivity.com
🌐 https://www.flowertivity.com/category/all-products
Shipping Policy
At Flowertivity, we carefully package and ship each order to ensure your items arrive safely.
Digital-oly products are automatically downloaded by you after purchase on our website. Digital products will not be shipped.
Order Processing
All shipping orders are processed within 2–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We ship orders using reputable carriers such as USPS, UPS, or FedEx depending on the destination and package size.
Estimated delivery time after shipment:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days (if available)
Delivery times are estimates and may vary due to carrier delays.
Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
Flowertivity is not responsible for orders shipped to incorrectly entered addresses.
Shipping Delays
While we strive to ensure timely delivery, Flowertivity is not responsible for shipping delays caused by:
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Carrier delays
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Weather conditions
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Incorrect shipping information provided by the customer
Damaged Packages
If your order arrives damaged, please contact us within 24 hours of delivery and include photos of the package and item.
Return & Exchange Policy
At Flowertivity, we take pride in carefully preparing and packaging our products. Because many of our items are handcrafted and produced in small batches, we do not accept returns or offer refunds.
Defective or Damaged Products
If you receive a product that is damaged or defective, we will gladly offer an exchange for the same item under the following conditions:
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The issue must be reported within 24 hours of delivery.
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You must provide clear photos of the defective product and packaging.
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Exchanges are limited to replacement of the same item only (no refunds).
To request an exchange, please email:
Include:
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Your order number
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Photos showing the defect or damage
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A brief description of the issue
Items Not Eligible for Exchange
We cannot accept exchanges for:
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Change of mind
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Incorrect product selection by the customer
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Products reported after 24 hours of delivery
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Products that have been used or altered
Shipping Issues
Flowertivity is not responsible for delays or damages caused by shipping carriers. However, we will assist customers in filing claims when necessary.
Contact
For any questions about your order, please contact:
Flowertivity Customer Care
📧 info@flowertivity.com
🌐 https://www.flowertivity.com